Protection against Fraud and Identity Abuse
2. How do I do it?
2.3. As a victim, what can I do?
If you have been the victim of a cybercrime incident, there are a number of steps you can take to manage your situation and minimize the damage. Here are some important steps you should take:
- Notify law enforcement: Report the incident to local police or other appropriate authorities. Provide all relevant information, including details of the incident, any known perpetrators or suspicious activity
- Preserve evidence: Take screenshots, copy emails or other digital evidence documenting the incident. This evidence can be useful later in an investigation or legal action.
- Change your passwords: if you suspect your accounts have been compromised, change all affected passwords immediately. Use strong, unique passwords and enable two-factor authentication when available.
- Notify your bank and credit card companies: If financial information is affected, contact your bank and/or credit card companies immediately to report suspicious activity and potentially block cards or reverse transactions.
- Review your account activity: Carefully review your bank and credit card statements, online accounts and other financial transactions to identify unauthorized activity. Report suspicious incidents immediately.
- Report the incident to the appropriate organizations: Cybercrime can impact multiple areas. Report the incident to the appropriate agencies, such as your Internet service provider, your email service provider, or the social media platforms on which you are active.
- Check your computer and network security: run comprehensive virus scans on your computers and other devices to detect any malware or other harmful programs. Update your operating systems, applications and antivirus programs to the latest versions.
- Consider contacting experts: If the incident is serious or you are having difficulty coping with the damage, consider contacting experts such as lawyers, IT security specialists or victim assistance organizations. They can help you deal with the incident and restore your security.
It is important to act quickly to minimize the damage and avoid further risk. Every incident is unique, and the exact steps may vary depending on the type of cybercrime incident.